Speak with local expert
For practical judgment, planning, and situations that need more than generic information.
Contact / Japan Portal
Get in Touch
Reach out for direct support, urgent help, or a more general inquiry. This page is designed to keep the path simple and the next step obvious.
24H Help Line
For situations that are active now and need a faster response or real-time support.
General inquiry
For collaboration, questions, press, or anything that does not require urgent handling.
Send a message
A short clear message is always better than a long vague one. Start with what happened and what kind of help you want now.
For actual submissions, recreate this inside a Webflow Form Block or connect it to your preferred form workflow.
Instagram
Follow Japan Portal
Real insights, practical updates, and behind-the-scenes Japan content. Useful when you want a lighter but ongoing connection to the brand.
@JAPANPORTAL.OFFICIAL
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Review + Instagram Story = 10% OFF
Leave a positive review and share Japan Portal on your Instagram Story to receive 10% off your next eligible service.
Recommended rule: valid after review confirmation and public story tag verification. One use per person per campaign period.
Post once a week = 1 month waived
Members who post about Japan Portal once a week during the campaign period may qualify for one month of membership fee waiver.
Recommended rule: minimum 4 qualifying posts in one month, visible tag required, approval reserved by Japan Portal.
Need the right next step?
Start with the channel that matches your situation best. If it is urgent, use the 24H Help Line. If it needs interpretation, book a consultation. If it is lighter, connect via Instagram or message first.